Hawk Ceramic Street Front Brake Pads - 07-10 Audi Q7 3.6L/4.2L / 03-07 Porsche Cayenne 4.5L / 04-07 VW Touareg - HB501Z.625

The placement and purchase of an order with NIPPON POWER® constitute the acknowledgment and acceptance of all terms and conditions listed below. NIPPON POWER® reserves the right to make changes to its website and terms and conditions at any time. 

REJECTION OF GOODS
As soon as the goods are delivered to Buyer, he shall inspect them. Notice in writing must be given within five (5) days after receipt of goods of any defect or omissions. Failure to give notice within five (5) days after receipt shall constitute an irrevocable acceptance of the goods.

CLAIMS
Claim for defective goods, shortages, incorrect items, delays, or failures in shipment or delivery, or for any other cause, shall be deemed waived and released by Buyer, unless made in writing within five (5) days after the arrival of the goods.

RETURNS
All items returned are subject to a 15% restocking fee. Wheels returned are subject to a 20% restocking fee. RETURNS ARE NOT ACCEPTED on ignition systems, computers (ECU), any electrical items, bulbs, lighting accessories, software, internal engine components, fuel pumps, special orders and custom orders. All other returns or exchanges are accepted within 30 days after date of invoice. All returns must be unused, in the same condition as sold to buyer and in its original packaging. Returned parts with missing packaging, instructions, or parts will be subject to a restocking fee. It is the customer’s responsibility to contact NIPPON POWER® within this time period to be eligible for a return. A (RA#) Return Authorization Number must be issued before returning product. You may contact us by way of telephone at 305-805-1321, fax 305-805-1332. A RA# must be clearly marked on return packages, otherwise package will be refused. The returned item(s) must be accompanied with a copy of the original invoice. No returns or exchanges will be allowed if the item shows signs of having been installed, scratched, damaged or modified. Wheels and tires, which have been mounted, are not returnable. If NIPPON POWER® does not accept a returned item as being defective and/or returnable for any reason, the buyer must accept any incurred cost. It is the responsibility of the customer to verify the correct part before ordering and installing a particular part. NIPPON POWER® is not responsible for shipping costs incurred by the customer for returning products for return, refund, exchange, and/or warranty.

REFUNDS
A refund, exchange or core return will not be made until all items are returned to NIPPON POWER®. Shipping and handling charges are non-refundable. Orders placed by credit card will be refunded to the same credit card account only. All other non-credit card orders will be refunded by either company check or store credit. Refused shipments sent back to NIPPON POWER® do not constitute a refund or credit. NIPPON POWER® reserve the right to charge the customer shipping & handling costs for the refused shipment and a 15% restocking fee.